Delete your WaltzUp account

Open the app, go to Profile, then tap Delete account and confirm.

Sign in, go to Profile, then choose Delete account and confirm.

Email support@pustro.com from the email address you use for WaltzUp and ask us to delete your account. We'll delete it within 30 days and confirm by email.

If you have an order in progress, collect it first. If you have a voucher you haven't used yet, use it first, or email us and we'll help.

• your account and email address;
• your name, if you gave one;
• your loyalty points at every shop;
• your bookings and queue tickets;
• reviews you wrote;
• shops and events you follow;
• your notifications;
• the phones and browsers saved to send you notifications.

Past orders and payment records are kept for up to 6 years, because accounting and tax law require it. They're unlinked from your account, so they can no longer be tied back to a WaltzUp login.

If your account manages a shop on WaltzUp, it can't be deleted from the app or website. Email support@pustro.com and we'll close it for you.

See our privacy policy for what we collect and your rights over it.